Frequently Asked Questions

  • What is CircoSense?
    CircoSense is patented predictive cognitive technology, which improves energy efficiency within secondary return hot water systems.
  • Is CircoSense applicable to me/my company?
    If you have a secondary return system and have any periods of time (i.e. overnight) when it is not in use, then CircoSense will improve your energy efficiency and in turn reduce your costs of heating hot water and carbon emissions.
  • Why should I choose CircoSense?
    CircoSense is a unique product using patented technology to learn and control hot water heating systems. CircoSense are industry leaders in this market, and are constantly striving to provide solutions to our customers to lower energy costs and reduced carbon emissions.
  • How much does it cost?
    Due to the nature of the device, which is customised to suit each property, a survey will be required to determine the price. Please contact one of our sales team to arrange a site survey for your property. In all cases the system will pay for itself in 4 years or less.
  • How long does it take to install CircoSense?
    Due to the non-invasive nature of the device, the installation of CircoSense takes less than a day.
  • Where will the device be stored – what if I only have limited space?
    The box itself is compact and can sit neatly beside your existing system.
  • What evidence do you have that this device saves energy?
    The savings produced by CircoSense have been independently evaluated by the Eco-Innovation Unit at University of Strathclyde, who verified that the device can provide savings of 42%.
  • Do we need any training on how to use the device?
    The device does not need to be configured nor adjusted therefore no training is required. Once installed, the highly trained engineers will calibrate the device to ensure maximum return on investment for the customer. The device should not be tampered with as this could prevent it from working properly.
  • Why should I invest in this device as opposed to another energy saving device?
    CircoSense provides high return on investment within relatively short time periods, and is therefore an easy choice for all businesses. In addition, it does not rely upon government subsidies, so does not have the uncertainty on potential returns which face other energy products.
  • Will the device impact on or otherwise affect my Legionella compliance?
    No, CircoSense is a non-invasive device which will compliment all existing Legionella compliance measures.

Contact Us

Thank you for your interest in CircoSense, we are happy to help answer any queries you may have.

If you have a question or require further information about our product or how we can help your organisation, please call us on 0333 320 1000 or  fill out the form and we will ensure that it’s passed on to the relevant department. We will get back to you as soon as we can.

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